At Signify Beauty, we strive to maintain a premium customer experience. All sellers are expected to meet our quality, service, and compliance standards. By listing with us, you agree to the following policies:

1. Product Standards

All items must be new, authentic, and accurately described. Products must comply with applicable health, safety, and legal regulations.

2. Order Fulfillment

Sellers must ship orders promptly, provide tracking, and notify customers of any delays. Consistent fulfillment issues may result in account suspension.

3. Returns & Refunds

Sellers must honor return/refund requests in line with our buyer protection policies. Clear communication and timely resolutions are required.

4. Customer Service

Maintain a professional tone and respond to inquiries within 24–48 hours. Poor communication impacts seller performance and credibility.

5. Prohibited Listings

Counterfeit, expired, or misrepresented products are strictly prohibited. Violations will result in immediate removal and potential account termination.

6. Fees & Commissions

Applicable fees will be communicated in advance. Continued use of the platform implies acceptance of all updates to our fee structure.

7. Policy Updates

This policy is subject to change. Sellers will be notified of any updates. Continued selling indicates agreement with the revised terms.

For questions or support, please contact us at info@signifybeauty.com.